How to pay your invoice with bKash, Nagad, or bank transfer

Log in to the client portal and go to your invoices. Open the one you want to pay — it shows the amount due, what it's for, and the due date.

You can also see your full payment history from the same section, so past invoices and how they were paid are always a click away rather than buried in an inbox search.

Choose bKash, Nagad, or card as the payment method and confirm. You'll be redirected to our payment gateway to complete the transaction securely — WebX never sees or stores your card or wallet details directly.

Once the payment goes through, you're brought back to the portal and the invoice updates to paid immediately. No further action is needed on your part.

If you'd rather pay by direct bank transfer:

• Choose "Bank transfer" as the payment method on the invoice.
• Make the transfer to the account details shown, using the invoice number as the reference if you can.
• Upload a photo or scan of the deposit slip from the same screen — this is what our billing team uses to match your payment to the invoice.

A bank transfer isn't instant on our side the way a gateway payment is: someone on our team checks the slip against the transfer before marking the invoice paid.

The invoice shows as pending review once the slip is uploaded. Our billing team checks it against the actual transfer, and one of two things happens:

• Confirmed — the invoice is marked paid and, if it was for a service that was suspended for non-payment, that service is automatically reactivated.
• Rejected — you'll get an email explaining why (commonly a mismatched amount or a slip that's hard to read), and you can upload a new one from the same invoice without starting over.

If a payment doesn't go through, or a bank transfer isn't showing as reviewed after a reasonable wait, open a billing ticket from the client portal with the invoice number and, for a bank transfer, the date and amount sent.

Every payment method here settles in BDT — there's no currency conversion or foreign-transaction fee added on top of what your invoice already shows.

More on paying locally, in taka, without the currency surprises.